Help

Support

Need help with a BasicYard app? Send us a note and tell us what happened.

ONE MORE ORBIT

For gameplay, installation, or technical issues, use our contact form.

Please include your iPhone model, iOS version, app version, and a short description of the problem. A screenshot or screen recording can be helpful when relevant.

Basic troubleshooting

  • Close and reopen the app.
  • Confirm you are running the latest available version.
  • Restart the iPhone if the issue persists.

Contact

General inquiries: Send us a message